Operations Manager

Operations Manager

Sydney CBD | Hybrid Working | Mon/Wed/Fri Office Days

Join an award-winning Technology & Defence specialist Workforce Solutions business supporting some of Australia’s most critical and future-focused programs

The Network is growing, and we are looking for a high-performing Operations Manager to become the operational backbone of our business.

This is not a traditional back-office operations role. This is an opportunity to step into a commercially influential position within a fast-moving, people-driven organisation operating across Technology, Defence, Government and emerging sovereign capability programs.

You’ll work directly alongside senior leadership, influence business operations nationally, and play a critical role in helping scale a modern workforce solutions business with an outstanding reputation in the Australian market.

Based in our premium Sydney CBD office overlooking Barangaroo, this role offers hybrid flexibility with in-office collaboration days on Monday, Wednesday and Friday.

Why Join The Network?

The Network is an award-winning recruitment and workforce solutions firm, proudly part of Sovereign Capability Group. We partner with some of Australia’s most recognised organisations across Federal Government, Defence, Commercial Enterprise and mission-critical technology environments.

As part of the broader Sovereign Capability Group ecosystem, we are also connected to nationally significant capability programs spanning:

• Defence Industry

• AI & Emerging Technology

• Mission-Critical Systems

• Engineering

• Nuclear Supply Chain Services

• Sovereign Capability Programs

This is an environment for ambitious professionals who enjoy pace, ownership, autonomy and being part of a high-performing sales environment with a fun, energetic culture and genuine growth trajectory.

The Opportunity

As Operations Manager, you will oversee the day-to-day operational success of our Sydney and Canberra business functions, ensuring consultants, leadership and internal teams are supported to perform at a high level.

You’ll sit at the centre of the business, driving operational efficiency, managing systems and platforms, supporting compliance, improving processes, coordinating onboarding/offboarding, managing vendor relationships and helping leadership make informed commercial decisions.

No two days will look the same.

This role is ideal for someone who thrives in high-performance environments, enjoys solving problems, loves bringing structure to moving parts, and takes pride in creating operational excellence behind the scenes.

What You’ll Be Responsible For

• Managing day-to-day business operations across Sydney and Canberra

• Owning CRM platforms, systems and operational tooling

• Driving process improvement and operational efficiencies

• Managing onboarding and offboarding processes for staff and contractors

• Reviewing contracts, MSAs, SOWs and operational documentation

• Coordinating vendors, software providers and external partners

• Supporting compliance, governance and risk management activities

• Managing travel coordination, licensing, leave reporting and internal events

• Training consultants across platforms and operational systems

• Supporting leadership with operational strategy and business improvement initiatives

About You

You are organised, commercially minded and proactive, with the ability to confidently manage multiple priorities in a busy environment.

You likely come from:

• Recruitment & workforce solutions

• Professional services

• Technology or Defence environments

• Operations, HR, workforce management or business support leadership

You’ll bring:

• Strong operational management experience

• Excellent stakeholder engagement skills

• Confidence managing systems, CRMs and operational platforms

• A solutions-focused mindset with strong attention to detail

• Experience improving processes and driving efficiencies

• Strong commercial awareness and professionalism

• The ability to work autonomously while partnering closely with leadership

Systems Experience (Preferred)

Experience with any of the below will be highly regarded:

• Bullhorn CRM

• ATS platforms

• SharePoint

• LinkedIn Recruiter

• Broadbean

• BambooHR

• Expensify

What’s In It For You?

• Premium Sydney CBD office overlooking Barangaroo

• Hybrid working environment

• High-trust, high-autonomy culture

• Opportunity to work closely with senior leadership

• Exposure to Defence, Government and emerging sovereign capability programs

• Career growth within a rapidly evolving business

• A genuinely collaborative and supportive team environment

If you are looking for an opportunity where you can make a genuine impact, operate close to decision-makers, and help shape the future operations of a growing Australian business, then we’d love to hear from you.

Apply now or reach out confidentially to Michelle Mallaney for more information.